Unfortunately I have never had a positive experience with this store. The woman that works here or manages it has a sour demeanor that makes doing business unpleasant. My most recent stop was to buy a box to ship with another service. She couldn't let it go that I just wanted the box and badgered me with questions about my shipping habits and why I wanted to use another service. They didn't even have a box to really fit my needs properly since it appeared they only carried square boxes. U-Haul has better selection. The time before that, I arrived to find a note taped to the door that she had taken her dog to the vet and would be back at x time. I came back 30 minutes after said time and still no one there. Every other time, I was made to feel my business was bothersome and interrupting something more important
I highly recommend! They are great for shipping and office services. I needed some laminating done while passing through town and they were very helpful, nice, and great to chat with. Definitely a great place for Taos shipping and business services!
I regularly ship fairly large boxes (20lbs) with a liquid dog supplement in them. The owner is fast and efficient and my fragile boxes never seem to have a problem with delivery. The owner always seems friendly and is very efficient as I am in there often and witness her helping other customers as well. Highly recommend shipping from here over the other services in town.
I recently moved to Taos and have had a great experience at this location so far. I needed to look up Saturday hours and decided I would like to comment on the negative reviews below. I was actually here two days before Christmas and witnessed Jeanne get talked to a little rudely by a customer about an issue she has no control over: a UPS driver and packages that tracked as delivered (this is a retail location and a completely separate animal from the local delivery truck). The issue was resolved, as the customer was given the proper contact information to find out more about the potential delivery issue and missing packages. The trouble with online reviews is that often times someone has a negative experience concerning an issue with a parent company or the policy of the parent company governing a location, and unfortunately there isn't a distinction made about it as far as the online reviews go. It isn't really fair to the people caught in between. Obviously, that's part of customer service, but I've had a great experience at this location so far and the manager of this retail location is absolutely not someone who would yell at a customer or really do anything but try to communicate to the customer what needs to be done to resolve an issue.
This is an absolutely wonderful shipping store offering a wide variety of services. Jeanne creates an efficient and pleasant environment for most all shipping needs. I highly recommend to everyone. Best in Taos by a mile for sure!
The Ups Store is a US Finance company based in Taos, New Mexico. The Ups Store is located at 1335 Paseo Del Pueblo Sur Unit 1, Taos, NM 87571, USA.
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