All this combines to make this clinic one that I'll never use or recommend again.
Their staff is stressed, overworked, unfriendly, unhappy, unhelpful, and rude.
Most of their staff members act like judgmental "activists" types, who look down their nose at their customers with an apparent self inflated ego typical of transplanted "city people" who're clearly out of touch with their customer base and community.
From 2006 - 2012, when my wife and I first started using Salazar Road Veterinary Clinic, they were great. We loved them. Then we moved away.
Their new staff is filled with transplanted "city people" who care only about testing ($$$), heartworm ($$$), their own personal schedule, and the clinic's bottom line.
Have an emergency? If - and I mean *if* - they even bother to allow you to bring your animal in w/o an appointment, they'll make it very clear how inconvenient you're being. Making a stressful emergency even more difficult and painful.
Furthermore, if there's a clerical error made by the staff, it's blamed on the customer and the customer is made to feel guilty for the vet's mistake. Their customer service is atrocious and makes it obvious they care nothing for the customers they serve.
If you are not a "regular" client or have an appointment, good luck obtaining expeditious care for your pet here - even if it is an emergency.
Rosita is treated in a loving way! The whole staff is kind......and my Frenchie is getting better. ...
I called to see if I could bring my dog in after he was hit by a car the reply I got was take him somewhere else like taos vet clinic we are not going to see him. How inhuman and uncaring these so-called animal doctors are!!! All that is important that matters is money. Nothing about the compassion or the need to help. May God give you everthing you deserve. Heartless and cruel people!!!!
Excellent veterinary clinic. The veterinarians are very knowledgeable and the whole staff is friendly, caring, and helpful.
It's a real disappointment for us as when we lived here last they were one of the best clinics we had worked with.
Now that we've moved back to the area and have been using them for about a year now, I have come to realize the clinic has become one of the worst clinics I have ever had the misfortune of having use.
Salazar Road Veterinary Clinic is a US Veterinary Care based in Taos, New Mexico. Salazar Road Veterinary Clinic is located at 1025 Salazar Rd, Taos, NM 87571, USA.
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